COMMUNICATION SKILLS
Let's understand What is communication? Well, communication is transmitting or interchanging knowledge by talking, writing, or utilizing some other means. In simple term, communication is the activity of sending information from one location, individual, or group to another. Every single communication requires a sender, a message, and a recipient. This concept might feel easy but it's a compound or confusing subject. The transference of the message from source to the receiver can be pretentious by a vast scope of things. It involves one's emotions, the cultural situation, the method used to convey the message, and even the place. The phrase communication needs a component of success in transferring or relating a message whether knowledge, idea, or feeling. A communication, therefore, has three-segment the transmitter, the message, and the receiver. Communication is of two types, they are verbal and non-verbal. Here verbal communication means the utilization of words to share knowledge, ideas, etc with other people. It includes both spoken and written communication. Nonverbal communication is face expressions while talking or hearing , gestures, paralinguistics like loudness or tone of voice, body language, proxemics or private space, appearance, etc. This was the meaning of communication now coming back to communication skills. Communication skill is the capacity to convey messages productively with high-rankers, classmates, friends, and office colleagues is vital no matter what and where you work. People in the current digital age should know how to talk well transfer and collect messages via phone, email, and social media. This talking expertise will aid you to get hired and be a success throughout your career.
Here are the top 10 communication skills one should possess. They are :
1. Listening - being an attentive listener is one of the greatest methods to be a good communicator. No one likes talking to someone who minds only about placing in her two cents and do not take time to listen to the other individual. If you're not a good listener, it will be very tough to communicate if you are told to. One should exercise attentive listening. It includes giving full consciousness to what the other person is trying to tell, questioning, etc. Through attentive listening, one can know what the other individual is trying to communicate and can then answer properly.
2.Nonverbal communication - one's body language, eye contact, hand indication and tone of sound all cover the message one is trying to communicate. Eye contact is very important one should look into the eyes of the person to show that you are concentrated on them and the discussion.
3.Clarity and Concision- excellent communication is that where you are communicating just enough message nor too much nor too less. The message should be clear, concise meaning it should be correct and up to the point. One should try to tell the matter in fewer words but the right things include.
4.Friendliness- with a friendly tone, one can connect with the receiver or reader of the message. It may encourage them to talk with you more or read your content more if it's on any digital platform example social media, ads, mail, etc.
5.Confidence- one should be very confident enough while interconnecting with an individual or mass audience. One should take care of not sounding rude to a person this can go in a very negative way.
6. Empathy - you should exhibit that you are listening to other people and admiring their opinion. Attentive listening can assist you in connecting into what your conversational partner is reasoning and feeling, this will make it easy to show empathy.
7.Open-mindedness-an excellent communicator should set foot in any discussion with a supple open mind. One should be open to hear and understand the other person's perception rather than just easily conveying your message.
8. Respect-If the tone of a person is praising respect to others they will be more attentive and open to the message you convey or your ideas. Giving respect to others make the conversation more fluent and everyone prefers to be a part of it. Respect should be shown by using proper words for calling the person name, by making eye contact with the person, giving the chance to the person to share their opinion or views.
9. Feedback-Giving and receiving feedback appropriately is one of the important communication skills. You should be able to accept the issue and provide the best solution to it. The feedback should always be in a calm manner.
10. Picking the proper medium-In a communication skill it is important to simplify and know what form of communication should be used. You should also think of others while communicating with someone. If you choose the proper medium of communication is it phone calls, social media, or email then only you gain success in communicating with a person. It means you have to understand the individual's interests, likes, dislikes then accordingly you plan everything.